Vaccination
Requirements
Dogs
Distemper
Parvovirus
Rabies
Leptospirosis
Bordetella
Cats
Feline distemper
Feline Upper Respiratory Complex
Rabies
Our policy is that your pet must be current according to your veterinarian's general practices as long as they are not longer than these guidelines:
Distemper-3 yrs
Rabies-3 yrs
Parvo-1 yr
Leptospirosis-1 yr
Bordetella-1 year
Regarding puppies, you must get approval by your veterinarian to board puppies under 3 months.
New pets must have been in your possession for at least 3 weeks and have been examined by a veterinarian in order to board.
We recommend that your dog have annual heartworm testing and regular preventative; annual fecal testing (required for use of the play area).
We recommend cats get feline leukemia/FIV testing.
Food
We use Purina EN (prescription food) which is specially developed to be easy on the digestive system. Food changeover issues are minimal and we have had great success with it. If your dog needs to eat a certain food, feel free to bring it with appropriate instructions.
Water
Our guests have fresh water at all times.
Beds / bedding
We have a variety of beds, and we choose the most appropriate for your pet. We have two types of comfy cots, which your pet will be entitled to if he agrees not to chew it up. If he is a chewer, then we will give him our plastic platform bed, which keeps him off the ground and allows air to circulate underneath for temperature control. We also provide blankets for dogs who agree not to chew. If your dog is a chewer we would appreciate knowing. Not only is it destructive, but swallowing non-food items could give him a tummy ache which could lead to an expensive surgery. We reserve the right to charge you for excessive damage to our beds.
Medication
We can (are very good at) dispensing medications your pet requires. Please provide any meds in properly labeled containers with clear instructions. There is no charge for pills. There is a small fee for ear and eye or other time consuming treatments. DIABETIC pets can be cared for providing they are regulated and are good eaters. There is an additional fee for diabetes management.
Your pets together
We do not put pets together who do not live together. If you have more than one dog or cat, they may board together providing they get along. Our only concern is that one may be a food hog and the other a picky eater. We can separate temporarily for eating providing the slowest eater takes no more than ten minutes. Otherwise we recommend boarding them separately. Dogs and cats can never board together.
What to bring
Emergency phone number
Medications
Toy
You may bring your own bedding providing it's 100% machine washable, in a standard washer. Large comforters, foam bead beds and wicker baskets are discouraged. Please remember that dogs in the kennel may not behave the same as they do at home. They often chew or soil things they would not ordinarily. We cannot be responsible for destroyed bedding. We recommend that since we have plenty of nice bedding, that you leave yours at home.
Fees
Boarding fees are based per night, like a hotel. Checkout time is 10 AM. Checkout in the afternoon or evening adds one half night. There is a minimum charge for a one day stay.
We accept cash, check, at time of checkout.
Cancellation
If you must cancel, please do so as far in advance as possible. We do not currently charge for no-shows and extra late cancellations but this policy may change if we are not given the courtesy of notice.
In Case of Emergency
If you pet becomes ill or injured we will make every attempt to notify your emergency contact. Situations that require immediate attention will be handled at our discretion. We will use your regular veterinarian if he is within 10 miles and is open. If not, we will use the Aurora Veterinary Clinic. If they are not open we will use the Veterinary Emergency Clinic on Richmond Rd in Bedford Hts. On your first visit we will ask you to fill out a release.
